• Hygiene standards and precautions

    Your health is our top priority

    We are so happy to be able to welcome you at Schwabinger Wahrheit.
    Please note the special security regulations and possible entry/quarantine regulations for your planned trip.

    The health of our guests and employees is our top priority for us. In the times of the pandemic, we pay even more attention to a safe and hygienic environment. We are aware of the enormous responsibility towards our guests, employees, and partners.

    We’ve compiled a list with the most important things for you here.

    Take care!

    Your Schwabinger Wahrheit team

Hygiene standards and precautions

Together with our partners, neighbors and service providers, we have taken all necessary measures to prevent the virus from spreading. Our protection concept was created under consideration of employees and guests and taking into account the applicable legal situation and the occupational medical protection and precautionary regulations.

All cleaning procedures have been intensified and all employees have been trained in the strict hygiene guidelines. The type of cleaning and disinfection, the cleaning intervals, and the detergents were checked again and optimized according to the situation.

content:

  1. All you need to know before you arrive

  2. Cancellations – our flex offers

  3. Breakfast at the hotel

  4. Mini-Spa

  5. How are the general areas in the hotel cleaned?

  6. How is my room cleaned?

  7. How should I behave in the hotel?

  8. What we do to protect our staff

1. important information – before YOUR arrival

All you need to know

To make your journey as easy as possible, we have compiled the current requirements for your stay with us here. (Status: 04.04.2022)

If you have any of the following symptoms, we kindly ask you to refrain from traveling for the protection of our guests and staff:

  • Acute, non-specific general symptoms
  • Fever
  • Loss of smell and taste
  • Respiratory symptoms of any severity

If you have had contact with a person with confirmed COVID-19 disease in the last 10 days, please postpone your stay and visit us at a later time.

When entering Germany, mandatory testing or a obligation to provide proof of testing, vaccination or recovery is necessary. Please check the current entry and quarantine regulations via the official federal government website before your arrival. More here.

If you have been in a high incidence or virus variant area before your arrival, special entry and quarantine regulations apply. Please inform yourself before arrival on the Robert Koch Institute website. More here.

The 2G and 3G rules have been revoked. Therefore, there are no entrance restricitons or an obligation to wear a face mask in indoor spaces anymore. However, we would still like to urge you to wear a face mask in the public spaces of the hotel.

2. cancellations – our flex offers

BOOK RISK-FREE with MAXIMUM FLEXIBILITY

With our offer, you can cancel free of charge up to 3 days before arrival and receive up to 25% on your booking.

BOOK HERE

Different cancellation policies apply during trade fairs.

3. breakfast at the hotel

Our Breakfast buffet

We are offering our extensive breakfast buffet for €19.00 per adult and €9.50 for kids between 6 and 12 years. Kids under 6 years eat for free.

4. MINI-SPA

relaxation with distance

Our outdoor jacuzzi is open for you from 9 AM to 10 PM. No need to book an appointment at the front desk anymore.

Our textile sauna is open for you every day from 5 to 10 PM. No need to book an appointment at the front desk anymore.

Our fitness room is open for you 24/7. No need to book an appointment at the front desk here anymore as well.

5. How are the general areas in the hotel and restaurant cleaned?

Hygiene measures in the hotel and restaurant

Sufficient washing facilities, liquid soap, disposable towels, and hand disinfectants are provided to guests and employees.

All surfaces, e.g. door handles, elevator buttons, and bar stools are disinfected several times a day.

All floors and steps are vacuumed daily and wiped with disinfectant cleaner.

Guest toilets are cleaned regularly. Liquid soap, disposable towels, and hand disinfectants are available.

The use of objects that are used by several guests is reduced to a minimum throughout the company or designed so that cleaning or replacement takes place after each use.

The employees always wear freshly cleaned clothes.

Cooking uniforms are washed industrially.

When washing dishes, attention is paid to the specified water temperature of at least 60° Celsius.

The kitchens are cleaned according to a strict hygiene plan, which was specially created by hygiene experts.

The hotel has a special virus-containing ventilation concept:

  • Public areas are constantly ventilated (every 5-10 minutes).
  • Ventilation systems are cleaned properly and the filters are replaced regularly.

6. how is my room cleaned?

IN ORDER TO MAKE YOU FEEL EVEN SAFER DURING YOUR STAY WITH US, WE HAVE INTENSIFIED OUR CLEANING CONCEPT EVEN FURTHER FOR YOU SINCE THE BEGINNING OF THE PANDEMIC

Every housekeeping employee wears a face mask that is changed regularly.

Every housekeeping employee wears fresh gloves per room.

The employees always wear freshly cleaned clothes.

The cleaning utensils are changed after each room.

Bed linen and towels are washed with special disinfectant detergent.

All surfaces such as remote controls, light switches, doorknobs, hair dryers, and hangers are disinfected.

Water and toothbrush glasses are cleaned at the specified temperature in the dishwasher.

The room is cleaned with the window open to create ideal air circulation.

7. How should I behave in the hotel?

RECOMMENDED BEHAVIOR FOR YOUR STAY WITH US

We still recommend to comply with the 1.5 m distance rule between people in all rooms, in corridors, stairs and outdoors.

Guests are asked to voluntarily wear a face mask in the public spaces of the hotel.

We recommend washing your hands regularly. We provide disinfection and hand washing facilities with soap and running water.

8. What we do to protect our staff

Personal Hygiene

Our employees are trained in the correct handling of face masks and hygiene regulations.

The staff wear a face mask in rooms where guests are staying as well as outdoors, as long as the distance of 1.5 m cannot be maintained.

Employees with acute relevant symptoms are not allowed to work.

The hotel checks that employees comply with the operational protection concept and takes appropriate measures in the event of violations.

Hand disinfection is available throughout the hotel.

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