• Hygiene standards and precautions

    Your health is our top priority

    We’re so happy to be able to welcome all guests again from the 21th of May. This applies as long as the 7-day incidence in Munich is below 100.
    Please note the special security regulations and possible entry/quarantine regulations for your planned trip.

    The health of our guests and employees is our top priority and we take maximum precautions to offer you a safe and clean environment.
    We’ve compiled a list with the most important things for you here.
    Take care!

Hygiene standards and precautions

Together with our partners, neighbors and service providers, we have taken all necessary measures to prevent the virus from spreading. Our protection concept was created under consideration of employees and guests and taking into account the applicable legal situation and the occupational medical protection and precautionary regulations.

All cleaning procedures in our hotels and restaurants have been tightened and all employees have been trained in the strict hygiene guidelines. The type of cleaning and disinfection of our hotels, the cleaning intervals, and means were checked again and optimized according to the situation.

contents:

  1. All you need to know before you arrive

  2. Cancellations – our flex offers

  3. Breakfast at the hotel

  4. Mini-Spa

  5. How are the general areas in the hotel and restaurant cleaned?

  6. How is my room cleaned?

  7. What should I pay attention to when visiting a restaurant?

  8. How should I behave in the hotel?

  9. What do we do to protect our staff?

1. important information before YOUR arrival

All you need to know

To make your journey as easy as possible, we have compiled the current requirements for your stay with us here. (Status: 20.05.2021)

If you have any of the following symptoms, we kindly ask to refrain from traveling for the protection of our guests and staff:

  • Acute, non-specific general symptoms
  • Fever
  • Loss of smell and taste
  • Respiratory symptoms of any severity

If you have had contact with a person with confirmed CoVid-19 disease in the last 14 days, please postpone your stay and visit us at a later time.

Please check the current entry and quarantine regulations via the official website of the federal government before your arrival. More here.

If you arrive from a risk area, no quarantine is required, if you have a negative CoVid-19 test. If you have been in a high incidence or virus variant area before your arrival, special entry and quarantine regulations apply. Please inform yourself before arrival on the website of the Robert Koch Institute. More here.

A prerequisite for your stay with us is that you have a negative Corona test with you. The following tests are possible:

  • PCR test (max. 48 hours old)
  • POC antigen test (max. 24 old)

If you have already been fully vaccinated for at least 14 days with a vaccine approved in the EU, or if you have proof of antibodies by PCR (at least 28 days old / max. 6 months), you don’t need a test result. However, please bring a corresponding proof for check-in.

In accordance with the current guidelines, we have developed a health check form, which asks the previously mentioned points. Upon arrival, you will be asked by our team to fill it out. With this you help us to make your stay as safe as possible. Thank you very much!

2. cancellations – our flex offers

BOOK RISK-FREE with MAXIMUM FLEXIBILITY

BOOK HERE

With our offer, you can cancel free of charge up to 3 days before arrival and receive -20% on your booking.

BOOK HERE

Different cancellation policies apply during trade fairs.

3. breakfast at the hotel

Enjoy

Starting on Friday the 2nd of July, we’re finally offering our breakfast buffet again (€ 16,00 per person / € 8,00 per child).

4. MINI-SPA

relaxation with distance

Our outdoor jacuzzi is open for you after booking an appointment at the reception. This allows you to relax in complete privacy.

Our sauna is open for you after booking an appointment at the reception. This allows you to relax in complete privacy.

Our fitness room is open for you after booking an appointment at the reception. This allows you to train privately.

5. How are the general areas in the hotel and restaurant cleaned?

Hygiene measures in the hotel and restaurant

Sufficient washing facilities, liquid soap, disposable towels and, if necessary, hand disinfectants are provided to guests and employees.

All surfaces, e.g. door handles, elevator buttons, receptions, bar stools are disinfected several times a day.

All floors and steps are vacuumed daily and wiped with disinfectant cleaner.

Guest toilets are cleaned regularly, liquid soap, disposable towels and hand disinfectants are available.

The use of objects that are used by several guests is reduced to a minimum throughout the company or designed so that cleaning or replacement takes place after each use.

The employees always wear freshly cleaned clothes.

Cooking uniforms are washed industrially.

When rinsing, attention is paid to the specified water temperature, at least 60 ° Celsius.

The kitchens are cleaned according to a strict hygiene plan, which was specially created by hygiene experts.

Each company has a special virus-containing ventilation concept:

  • Public areas are constantly ventilated, every 5-10 minutes.
  • Ventilation systems are cleaned properly, the filters are cleaned and replaced regularly.
  • The windows in the hallways are always tilted.

If possible, the direction of movement when entering and leaving rooms is specified. Observed distances in the access and, if applicable, in the waiting areas are marked accordingly.

6. how is my room cleaned?

room cleaning with a hygiene seal

Versiegeltes Hotelzimmer zum Schutz des Gastes vor Covid 19

We have intensified our cleaning concept again for increased security. We have designed a hygiene seal for Geisel Privathotels, which seals every room door until you arrive. The seal offers you absolute security that your room has been cleaned to the highest hygiene standards. Our executive housekeeper checks every arrival room and disinfects everything again before applying the hygiene seal to the door. No one will enter the room before the guest arrives.

In addition to our normal cleaning, the following hygiene standards are carried out for every cleaning:

Every housekeeping employee wears a face mask that is changed regularly.

Every housekeeping employee wears fresh gloves per room.

The employees always wear freshly cleaned clothes.

The cleaning utensils are changed after each room.

Bed linen and towels are specially disinfected washed.

All surfaces such as Remote controls, light switches, doorknobs, hair dryers, hangers are disinfected.

Water and toothbrush glasses are cleaned at the specified temperature in the dishwasher.

The room is cleaned with the window open to create ideal air circulation.

7. what should i pay attention to when visiting a restaurant?

Special measures and recommendations for behavior in the Restaurant

Guests are asked to wear a face mask. The mouth protection cover can be removed at the table.

Sitting together in the restaurant without observing the minimum distance of 1.5 m is only permitted to persons for whom the general contact restriction does not apply in relation to each other (members of your own family or of your own household, members of a second household or groups of up to ten people).

Group reservations are permitted for groups of up to 10 people.

In order to determine contact persons in the event of a subsequently identified COVID-19 case among guests or staff, a guest list must be kept with details of names, telephone numbers, and the period of stay. These are treated in accordance with data protection.

The distances between the tables ensure that guests can keep the necessary distances of 1.5 m from other people when taking a seat and leaving.

If there are symptoms of acute respiratory illness of any severity or fever, hosting is not possible.

Commodities (menu, cruet, trays, etc.) are limited to the most necessary ones. The rest is designed in such a way that cleaning/replacement takes place after each use.

Tables are disinfected after every guest.

8. How should I behave in the hotel?

recommended behavior for your stay with us in the hotel

The top priority is to comply with the 1.5 m distance rule between people in all rooms, in corridors, stairs and outdoors.

Guests are asked to wear a mouth guard. The mouth protection cover can be removed from the table and in the room.

We recommend cleaning your hands regularly. We have provided disinfection and hand washing facilities with soap and running water.

Sitting together in the lobby without observing the minimum distance of 1.5 m is only permitted to persons for whom the general contact restriction does not apply in relation to one another. (Members of your own family or household, members of a second household or groups of up to ten people)

In order to determine contact persons in the event of a subsequently identified COVID-19 case among guests or staff, a guest list must be kept with details of names, telephone numbers, and the period of stay. These are treated in accordance with data protection.

Only guests who are allowed to contact each other – such as members of a household or life partner – may move into a room.

9. What we do to protect our staff?

Personal hygiene

The employees are trained under consideration of their special work and task area, their qualifications and language skills

The employees are informed and trained about/ in the correct handling of face masks and general hygiene regulations.

The staff wear a face mask in rooms where guests are staying as well as outdoors, as long as the distance of 1.5 m cannot be maintained.

Employees with acute relevant symptoms are not allowed to work.

The company, Geisel Privathotels, checks that employees comply with the operational protection concept and takes appropriate measures in the event of violations.

Hand disinfection is available throughout the company.

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